Money Back Guarantee

If you are not completely satisfied with your purchase, you can return or exchange your gown! (See our very simple Return Policy). If you do not love your dress, please send it back! We want you to be happy.

You receive your wedding dress in about 3 days. Since you will be receiving your gown so quickly, you will be able to easily make up your mind, and not have to wonder for months if you made the right decision. Wouldn't you agree, this removes a lot of the guesswork and will actually put you more at ease than buying from a traditional bridal shop? We think so.

Guaranteed Delivery. We make sure you get your gown safely. We are responsible for the package during the shipping process. You will have to sign for the package, it will not just be left at your door.

We have LESS than a 1% return rate. That’s right - only 1 out of 100 of our brides decide to send their dress back for an exchange or refund. The other 99 brides are extremely happy with their purchase. We think this figure speaks for itself. Review our BRIDES CORNER page to see the honest opinions of other brides about our company, our service, and our bridal line.
Really, when you think about it, we are the best way to buy a wedding dress!

RETURN/EXCHANGE POLICY

We have a 5-day return policy. If you are not completely satisfied with your wedding dress purchase (or bridesmaid gown), you can return it for a refund of the dress price, less 15%. If you just want a different size or style, you can exchange it without being charged the 15% restocking fee! Shipping charges, undergarments, custom ordered, all accessories, custom dyed and personal items are non-refundable. Need to return or exchange your gown? Click Here for instructions. Orders processed but cancelled by customer before shipment are subject to a £25 processing fee.

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